Last Updated: April 2026
1. Who We Are
Plexevent is an online event engagement platform operated by
Christos Christos
Republic of Cyprus
Email:
service@plexevent.com
Business correspondence address:
2160-12507 P.O. Box
Website:
https://plexevent.com
2. Roles Under Data Protection Law
Depending on how the platform is used, Plexevent may act as either:
Data Processor
When event organizers use Plexevent to manage guests and events, the event organizer acts as the data controller, and Plexevent acts as the data processor providing the technical infrastructure.
Data Controller
For platform operations such as account management, analytics, and customer support, Plexevent acts as the data controller.
3. Information We Collect
3.1 Account Information
- name
- email address
- password (securely hashed)
- company name (optional)
- phone number (optional)
3.2 Event and Guest Information
- guest name
- guest email address
- guest phone number (optional)
Event-related data may also include:
- RSVP responses
- poll answers
- Q&A submissions
- interaction data
This data is controlled by the event organizer, not Plexevent.
3.3 Technical and Usage Data
- IP address
- browser type
- device information
- operating system
- session activity
3.4 Analytics Data
We may collect:
- user interactions
- session duration
- platform usage patterns
4. How We Use Personal Data
We use personal data to:
- provide and operate the platform
- manage user accounts
- enable invitations and event communication
- enable RSVP, polls, and Q&A features
- improve platform functionality
- ensure security and prevent abuse
- comply with legal obligations
5. Legal Basis for Processing (GDPR)
We process data based on:
Contract → to provide the service
Legitimate Interests → to operate and improve the platform
Consent → for cookies and tracking technologies
Legal Obligations → compliance with applicable laws
6. Cookies and Tracking Technologies
Plexevent uses cookies and tracking technologies.
These technologies may include:
- Google Analytics
- Meta Pixel
- Hotjar or Microsoft Clarity
👉 Non-essential cookies are only activated after user consent.
Users can manage preferences via the cookie settings panel.
See our Cookie Policy for details.
7. Third-Party Services
We use third-party providers including:
- AWS (infrastructure)
- Hostinger (hosting and email)
- Stripe (payment processing)
- Google Analytics
- Meta Pixel
- Hotjar / Microsoft Clarity
These providers process data under their own policies.
👉 Plexevent is not responsible for how third parties process data beyond our control.
8. Payments
Payments are processed via Stripe.
- Plexevent does not store payment card details
- Stripe acts as an independent data controller for payment data
Users should review Stripe's privacy policy.
9. Data Retention
- Data is retained as long as necessary to provide the Service
- Inactive accounts may be deleted after 365 days
- Plexevent shall not be responsible for any damages resulting from unauthorized access to user data, except where required by applicable law.
After account deletion:
- data export may be available for 1 day
- data may then be permanently deleted
10. Data Security
We implement security measures such as:
- HTTPS encryption
- password hashing
- role-based access control
- secure infrastructure
- system monitoring and backups
No system is completely secure, and absolute security cannot be guaranteed.
Users acknowledge and accept that:
- no method of transmission over the internet is 100% secure
- no storage system is completely immune to breaches
Plexevent shall not be liable for unauthorized access, data breaches, or loss of data caused by:
- external attacks
- user actions
- third-party systems
- factors beyond reasonable control
11. Administrative Access
Plexevent may access limited personal data where necessary for:
- technical support
- system maintenance
- security monitoring
- legal compliance
Access is restricted and controlled.
12. International Data Transfers
Data may be processed outside the EEA.
Where this occurs, we apply safeguards such as:
- Standard Contractual Clauses (SCCs)
13. User Rights
Users may have the right to:
- access data
- correct inaccurate data
- request deletion
- restrict processing
- request data portability
- object to processing
Requests can be submitted to:
14. Guest Data Responsibility
Event organizers are responsible for:
- collecting guest data lawfully
- obtaining required consent
- providing appropriate notices
Plexevent does not control how customers collect or use guest data.
15. Children's Privacy
Plexevent is not intended for individuals under 18.
We do not knowingly collect data from minors.
16. Changes to this Policy
We may update this Privacy Policy.
The latest version will always be available with the updated date.
17. Contact
For any questions:
